Wallu vs. CommunityOne
Yesterday, I discovered another promising ChatGPT-powered helpdesk bot. I’ve spent most of today comparing @Wallu - AI and @CommunityOne after training them on the exact same Lightning Autofill documentation. Often I found Wallu’s responses more technical and detailed (for example, it sometimes provided code samples), but I felt CommunityOne’s responses had more personality. CommunityOne can also reply to more general questions, which makes it more engaging. You can judge for yourself by going to #ask-ai and ask way — both bots will respond. Eventually you guys can help me choose between the two of them. 😁